Case studies

Verified client work across certification, compliance, and operations.

Selected DCG engagements with approved client names, standards, business context, and practical outcomes from regulated operations in the region.

5

case studies

10+

standards covered

4

markets

3

core sectors

Coca-Cola Bottling Albania certification case study

Featured case

Coca-Cola Bottling Albania

Beverage production / Albania

3 CIS JSC certification case study

3 CIS JSC

Quality and information security for telecommunications operations

M&Sillosi certification case study

M&Sillosi

IFS Food preparation for a leading flour producer

Coca-Cola Bottling Albania certification case study

Featured engagement

Strengthening security governance and energy performance

Coca-Cola Bottling Albania

Beverage production / Albania

ISO 27001:2022ISO 50001:2018

Challenge

The organization wanted to improve information security controls and energy performance across its operations.

DCG work

DCG supported gap assessment, risk evaluation, policies and controls, employee awareness, internal audits, management review, and certification readiness.

Outcome

The company achieved ISO 27001:2022 and ISO 50001:2018 certification, with stronger governance, better monitoring, and clearer operational routines.

Selected work

Projects across regulated and standards-led operations.

Each case follows the same structure: business context, DCG support, and the result achieved.

3 CIS JSC certification case study

3 CIS JSC

Quality and information security for telecommunications operations

Telecommunications services / Global carrier services

ISO 9001:2015ISO 27001:2022

Challenge

The company needed a stronger quality framework and robust protection of information assets in a competitive technology market.

DCG work

DCG helped map processes, assess information security risks, develop policies and controls, train teams, and prepare the organization for certification.

Outcome

3 CIS JSC achieved ISO 9001:2015 and ISO 27001:2022 certification, improving service consistency, governance, and customer confidence.

M&Sillosi certification case study

M&Sillosi

IFS Food preparation for a leading flour producer

Flour production / Food industry

IFS Food

Challenge

M&Sillosi wanted to strengthen food safety and quality management to meet customer expectations and international market requirements.

DCG work

DCG supported gap assessment, HACCP and food safety program review, documented controls, traceability, supplier management, training, and audit readiness.

Outcome

The company achieved IFS Food certification and improved food safety culture, traceability, process consistency, and customer confidence.

Dignet Doo certification case study

Dignet Doo

Integrated management system for service reliability and resilience

Digital and IT services / Croatia

ISO 20000-1ISO 22301ISO 27001ISO 9001:2015

Challenge

As the business grew, Dignet Doo needed one management framework for service delivery, information security, business continuity, and quality.

DCG work

DCG designed an integrated system covering service management, risk assessment, business impact analysis, continuity planning, QMS documentation, training, and internal audits.

Outcome

Dignet Doo achieved certification across four international standards and strengthened operational discipline, resilience, and customer trust.

Devolli Princ Caffe certification case study

Devolli Princ Caffe

BRCGS Food Safety readiness for coffee production

Coffee production / South Eastern Europe

BRCGS Food Safety

Challenge

The company wanted to meet international retailer and distributor requirements while improving food safety and quality controls.

DCG work

DCG supported detailed gap analysis, HACCP enhancement, documented controls, supplier approval, traceability, product monitoring, training, and audit support.

Outcome

Devolli Princ Caffe achieved BRCGS Food Safety certification and improved readiness for regional and international market expansion.

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